The AI-powered grandma taking on scammers

Are you tired of scammers calling your phone, trying to trick you into giving away your hard-earned money? If so, you’re not alone. Many people are fed up with the constant barrage of fraudulent calls and messages. But what if you could fight back in a fun and creative way? Enter the world of scambaiting, where people waste scammers’ time and resources instead of falling for their tricks.

 

 

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Credit: Virgin Media O2

 

What is Scambaiting?

Scambaiting is when someone interacts with a scammer to waste their time and resources. Some of these online experiences are entertaining and even hilarious to watch. Instead of falling for their sneaky tricks, scambaiters play along, knowing it’s a scam, and take on the role of a potential victim to keep the scammers busy. But get this — there’s now some new technology to do the scambaiting for you.

 

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Why scambaiting matters

So, why should we care about scambaiting? This creative strategy offers several compelling benefits. First and foremost, it effectively wastes scammers’ time. Every minute they spend on the phone with Daisy is a minute they can’t use to target real victims. By keeping them occupied, we can potentially prevent them from scamming someone else.

In addition to wasting time, scambaiting raises awareness about common scams. It serves as an educational tool, helping others recognize and avoid falling prey to similar tactics. The more people understand how these scams operate, the less likely they are to become victims. Moreover, watching scammers get flustered sheds light on the lengths these criminals will go to and highlights the importance of staying vigilant against their schemes.

 

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The AI-powered grandma taking on scammers

“Hello there! I’m just trying to understand how this prize works. Can you explain it again? I’m not as tech-savvy as I used to be?”

That’s Daisy, an AI-powered grandma developed by Virgin Media O2 to interact with scammers. When a scam call comes in, Daisy automatically answers and engages the caller in conversation, wasting their time. With her friendly personality and quick thinking, she keeps them on the line while gathering useful information about their tactics.  Daisy combines various AI models that work together to listen and respond to fraudulent calls instantaneously. She’s so lifelike that she has successfully kept numerous fraudsters on calls for 40 minutes at a time. By tricking the criminals into thinking they were defrauding a real person and playing on scammers’ biases about older people, Daisy has prevented them from targeting real victims.

Now, before you get too excited, Daisy is currently only available for customers of Virgin Media O2 in the UK, but other companies in the U.S. are beginning to offer similar AI-driven solutions. For instance, Apate.ai has developed AI.Callee, which engages scammers in real-time conversations across various channels. Another U.S. company, Scamnetic, has launched an AI-based scam-detection solution that can be integrated into enterprise platforms to protect consumers from various types of scams.

Credit: Virgin Media O2

 

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Protecting yourself from robocall scams

While scambaiting can be a fun way to fight back against scams, the best defense is simply not picking up and answering scam calls in the first place. One effective strategy is to consider investing in personal data removal services that wipe your information from public databases on the internet. By reducing your digital footprint, you can make it more difficult for scammers to contact you in the first place.

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Kurt’s key takeaways

The introduction of AI-powered scambaiters like Daisy marks a new era in the fight against fraud. While it’s entertaining to imagine scammers being outwitted by a chatty AI grandma, it’s important to remember that the ultimate goal is to protect vulnerable individuals from falling victim to these schemes. As technology evolves, so do the tactics of scammers, making it crucial for everyone to stay informed and vigilant. Whether it’s Daisy keeping scammers occupied or individuals taking steps to protect their personal information, every effort counts in the ongoing battle against fraud.

Would you consider trying scambaiting or using AI technology to fight back against scammers, and what are your thoughts on these innovative approaches to protecting yourself from fraud? Let me know in the comments below. 

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6 comments

Wende P. December 7, 2024 - 6:17 am
I would definitely use or be a beta tester for one of these scam baiting AI generated softwares! Sign me up now!!!
Vivian B December 7, 2024 - 6:59 am
I wish Verizon wireless offered this. So many calls come to me that say: "hello, is this (insert name)....well this is mastercard/Visa fraud dept. We noticed you have fraud that has occurred on your (insert bank name), and it has your pin compromised." The fraud occurred (in my instance it was Miami Beach and I live on Long Island). Then, I ask "How can someone in FL get my pin?" They ignore that question and proceed to ask me all my other credit card info as those were stolen too. WELL, stupid me fell for it. I was in a parking lot at about 7pm, my father just passed away this past Labor day, and I wasn't thinking all too well. I'm very intelligent, but, this ONE time I fell for it! After the call ended, I immediately realized I was scammed. I had to spend about 2 hours on the phone, still in the parking lot, having my bank card stopped/cancelled, and the same with my credit cards! Thankfully, I recieved my new cards rather quickly via mail! They prey on people that are busy at the moment, (usually 7pm eating/preparing dinner, at least for me), and older people like me. I just got EXACTLY the same one 2 days ago, at 7pm while I had my hands full of grocery bags. I get a lot of doctors calls, and the #'s always appear from around my local area code, so I thought it was a doctor. This time I screamed at them stating I knew who they were and then screamed a few nasty cuss words at them, as I was super busy with grocery bags, as I stated. Then, I blocked the phone number, even though they call from different numbers. As I said, I wish Verizon had this. I'd use it all the time!! Thanks for this interesting article Kurt. I read all your emails.
Carla W. December 7, 2024 - 9:59 am
Oh this is brilliantly funny! I don't answer unknown numbers but if this were available.... TAKE MY MONEY!🀣🀣
Sherry R. December 8, 2024 - 4:00 am
I don't answer calls not in my contacts. if I'm expecting a call from someone who isn't in my contacts, and I answer it, and it's a robo caller, I just hang up. I don't answer questions, and I don't let them go on with their speel. End of story.
Frances S. December 7, 2024 - 8:13 pm
Oh this is such a good idea and much needed. How many times did I want to pick up the phone and waste the scammer's time, but I don't want to interact with them, just in case. Sign me up now! Thanks for sharing this info!
T December 9, 2024 - 7:43 am
I normally don't answer call from numbers i don't know but for the last few weeks i have need getting calls in the early morning 4am to 6am. . they wake we up i don't have my glasson to be able to see the caller id I answer because i have a pregnant daughter who is do soon and every time its a scam call . So upsetting.
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