Protect yourself from tech support scams

 

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First of all, don’t be the slightest bit embarrassed, as it could have happened to genuinely anyone. And the worst thing you can do is stay silent, as you can help prevent this from happening to others.

Stop all communication: Cease all contact with the scammer immediately. Do not engage further or respond to any messages or calls from them.

Report the scam: Report the incident to your local law enforcement agency or the cybercrime unit in your country. Provide them with all the information you have about the scammer and the communication you had with them.

Notify your bank and credit card companies: If you shared any financial information, contact your bank and credit card companies right away. Inform them about the potential scam and ask for advice on how to secure your accounts.

Change passwords: Change all your online account passwords, especially those related to sensitive information or financial accounts. Use strong, unique passwords for each account.

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Enable two-factor authentication (2FA): Wherever possible, enable two-factor authentication on your accounts. This adds an extra layer of security and makes it harder for scammers to access your accounts.

Monitor your accounts: Keep a close eye on your bank accounts, credit cards, and other financial accounts for any suspicious activity. Report any unauthorized transactions immediately.

Inform credit bureaus: Consider contacting credit reporting agencies and place a fraud alert on your credit report. This can help prevent the scammer from opening new accounts in your name.

Be cautious about future communications: Be vigilant with any future communications from unknown sources. Scammers may try to target you again using different tactics.

Have a good antivirus software on all your devices:

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Protecting yourself from tech support scams and identity theft is crucial in today’s digital world. Always be cautious of unsolicited calls or emails claiming to offer technical support. Avoid providing personal information or granting remote access to unknown individuals. Invest in good antivirus software to safeguard your devices from malware and potential threats. Additionally, consider subscribing to an identity theft protection service to monitor and secure your sensitive information. By staying vigilant and taking preventive measures, you can significantly reduce the risk of falling victim to cybercriminals.

What steps have you taken to protect yourself from tech support scams, and have you ever encountered any suspicious pop-ups, emails, or phone calls that might have been related to such scams? If so, how did you handle it? Let us know by commenting below.

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5 comments

Mike August 27, 2023 - 2:40 pm
I love the tech scammers that call. I will play along with them just to ruin their day. After they have run through their spiel about my windows computer spreading malware, I will flip to the Linux side of one of my computers and follow their directions precisely. When they get no access or even an indication, they ask which OS version I'm running. When I tell them there is head scratching until I tell them that I usually run Linux and there were only one or two Win boxes that could have caused their issue. The other way I play with them is to tell them that I have multiple Win boxes running and they need to ID it by IP or computer name. At that point they curse at me and hang up. After 3 or 4 times like that, I receive no more calls.
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