FTC Announces $16.5 Million Settlement with Avast Over Privacy Violations
Millions of American consumers who purchased Avast antivirus software may soon see some financial relief after the Federal Trade Commission (FTC) announced a $16.5 million settlement with the company. The settlement comes in response to allegations that Avast failed to protect its customers’ privacy by collecting a vast amount of user data without consent—and then selling that information through its subsidiary, Jumpshot.
What Happened
According to the FTC, Avast’s antivirus software and browser extensions gathered sensitive personal information including religious beliefs, health concerns, political leanings, locations, and financial status. The agency described the collection as amassing “a treasure trove of user information” without obtaining proper authorization. The data was later sold by Jumpshot, all without the knowledge or consent of the consumers.
The Claims Process
The FTC will notify approximately 3,690,813 customers who purchased Avast software between August 2014 and January 2020. Affected consumers can expect an email—sent between Monday and March 7, 2025—that includes a claim number for applying for an online payment. The deadline to file a claim is June 5, 2025, and individual payment amounts will depend on several factors, including the total number of claims submitted. Payments are expected to be mailed out in 2026, with the exact date to be announced on the FTC settlement website.
Why It Matters
This settlement not only addresses a significant breach of trust in how personal data was handled but also highlights broader concerns about privacy in the digital age. The incident serves as a cautionary tale about the need for robust data protection measures and transparency from tech companies. As machine learning and AI technologies evolve, ensuring the accuracy and fairness of data collection processes remains a critical challenge.
For further assistance with filing a claim or if you have questions regarding the process, consumers can contact the refund administrator at 1-866-290-0165.
The Perfect Alternative
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Stay informed as this case continues to unfold, reinforcing the importance of consumer privacy in today’s technology-driven world.
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