How to protect your Facebook account from hackers

How to protect your Facebook account from hackers

Follow these steps to make sure your Facebook is never easily hacked, plus how to recover your account if a hacker already took over

by Kurt Knutsson
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Facebook is still the most used social network app today, despite a number of past security concerns. We use our accounts to update our friends and family on our lives, and it’s a great way to keep in touch with those we see less often.

But what happens if you get locked out of your Facebook account? We received this message from one of our readers:

My Facebook account has been recently hacked to the point where I don’t think I can recover it. They changed my password, email, phone number and now the added a 6 digit code if asked for a password reset. I believe Facebook sent me an email saying the account is locked until I could reset it. I haven’t been able to. Any suggestions? – Gordon

We’ll show you the ways to recover a hacked Facebook account, but first, we have the preventative measures you need to take to make sure this never happens to you.

 

 

 

How to stop Facebook hacking

Turn on these security settings to prevent hackers

Two-factor authentication

Also known as 2FA, two-factor authentication has become a standard security setting. Working from home has made this even more common, as companies want to make sure you’re on a secure network before you use their programs. While it might seem annoying to follow a few extra steps to log in to your Facebook account, it’s worth it to protect your account from anyone else getting in.

Two-factor authentication means you have to approve a login on a separate device so you’ll need to enable this feature on a desktop computer, or other secondary device, and then make sure you have the Facebook mobile app installed and logged in on your smartphone.

  • Login to your Facebook account on a desktop computer at facebook.com
  • Go to Settings & Privacy 
    • On a desktop computer, click the down carrot on the top right of your Facebook page to find Settings & Privacy > tap Settings > select Security and Login from the lefthand menu. (unfortunately, you can not activate this feature on your mobile device, so you’ll need to log in on your desktop or laptop)
  • Scroll down and click Two-factor authentication if it’s off
  • You’ll need to enter your Facebook password to turn this feature on

To do the same on a mobile device, follow these steps:

  • Tap your profile photo → Settings & privacy → Settings → See more in Accounts Center → Password and security → Two-factor authentication.

  • Add that you can choose WhatsApp, authentication app, or security key as your preferred method.

 

Set up alerts for logins from unrecognized devices

You can opt-in for text message and email updates if anyone logs into your Facebook account from a device you haven’t marked as a recognized device. You can also have the notification pop up on your Facebook app.

  • Accounts Center → Password and security → Login alerts

 

How to recover your Facebook account if you’ve already been hacked

You may realize your account has been taken over by a hacker if you can’t log in, or you may notice some red flags while still logged into your account – like posts you didn’t create. If you’ve already been hacked, follow these steps:

  • The first step is to check if you still have access to the phone number or email you set up your Facebook account with.
  • If you do, go to facebook.com making sure you’re logged out of any other account, and click Forgot Account.
  • Follow the on-screen instructions to receive a recovery link to your email or phone number. This link is available for 30 minutes.

If you do not have access to the phone number or email associated with your Facebook account, head to facebook.com/login/identify. You’ll be able to fill out a form to have Facebook review your account while answering a few security questions to prove the account you’re trying to recover is yours. Sometimes you’ll have to provide proof of ID like a photo of a driver’s license.  We understand there is hesitance with wanting to upload your ID, but Facebook says these uploads are encrypted and stored securely.

Another option:

  • Go to facebook.com/hacked from any device.
  • Notify Facebook about your compromised account.
  • Choose the relevant reason to help Facebook comprehend the situation. Then, proceed by clicking on Continue.
  • Facebook will prompt you to enhance your Account settings. Initiate the process by clicking on Get Started.
  • Subsequently, it will commence evaluating your passwords, email addresses, connected apps, and other pertinent details.
  • After selecting the reason, click on the Get Started button.
  • Upon completion of the analysis, you will be provided with the option to change your password once your email address is verified.
  • Follow the prompts to regain access to your Facebook account.

 

Additional tips for keeping your Facebook account safe

1. Conduct a Privacy Checkup on your account about once a month to make sure your account is still secure. Facebook will guide you through settings so you can make sure your data settings, ad preferences, and search settings are all how you’d like them to be set.

  • On a desktop computer, click the down carrot on the top right of your Facebook page to find Settings & Privacy, then tap Settings and select Privacy Checkup
  • On a mobile app, tap Menu on the bottom right, then the Settings gear icon on the top right, and tap Password and security
  • Click the first option: Check Your Important Security Setting

2. Change your password using a stronger safer password– especially if your password matches any other logins for any other website or social media accounts you use.

 

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Lock up all your Tech

While we’re talking security and protection, always be sure to keep your tech protected!  My biggest desire is to educate and inform you about the increased real threat to each of our connected devices and encourage you to have strong antivirus security protection up and actively running on everything in your life connected to the rest of the world.  You can check out our review of our antivirus recommendations here: Best Antivirus Security Software and Apps to Protect You.

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1 comment

Jennifer T. February 11, 2025 - 2:14 pm

I was not only hacked in my FB account, but I called a phone number provided from Google for FB / Meta Tech support and then they scammed me as well. But the Tech Support scam is a whole different situtation.

Regarding your steps to re-gaining access to my hacked Facebook account, you are leaving out the most important part. The hacker assigned a two-factor authentication to my FB account and there is no way to disable it. I have sent FB my picture ID (multiple times) and then they send me a link/passcode to access my account but then the two factor authentication generates the code and it goes right back to the hacker. From what I have researched, this is called the “Circle of Hell” since this happens to everyone and there is no way to contact Fb. There needs to be a way to disable the two-factor authentication that a hacker sets up.

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