Don’t fall for this new round of iCloud support scam emails

Don’t fall for this new round of iCloud support scam emails

Find out how to protect your most personal information

by Kurt Knutsson and Jenna Roach

Those who use Apple devices are being targeted once again with the latest phishing email scam. This is not the first time hackers are trying to get your personal information. However, they’re always coming up with new tricks, and you must know how to protect yourself.

What is the latest Apple phishing scam?

With this particular phishing scam, tons using Apple products have been receiving emails claiming to be from iCloud Support. These phishing emails will typically tell you some false information about your iCloud account being compromised and will ask you to click a link immediately to change your Apple ID and password.

The link will then lead you to a website that looks like Apple Support’s official website and ask you to start adding in your personal information. Once the hackers have that information, they can expose your entire digital life and get pretty much any information they want on you.

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What really happens if I hand over my Apple ID and password?

If you’re an Apple user, you’re aware that your iCloud account is used to back up all your files and is guarded with your Apple ID and password. However, what you may not realize is just how much information is stored within your Apple ID, which is exactly why these hackers want you to hand it over to them.

Your Apple ID is what allows you to access everything from your personal iCloud Photo Library to your Notes app and even files stored in iCloud Drive. It also gives access to Find My, which would allow hackers to figure out the location of all your devices and potentially your family’s devices as well.

If you use Apple Pay, your Apple ID would give them access to your debit and credit card information too.  And probably worst of all, hackers can remote wipe any of your devices, intercept your iMessage and SMS messages, and get at everything in your iCloud Backups including your call history, web browsing history, and more.

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How do I protect myself?

The most important step you can take to protect yourself is to never open any suspicious-looking emails or click any links sent to you. You should always be double-checking the email address of any message you’ve received, as you may notice that the email address has an extra letter, a capital letter that doesn’t belong, or a random symbol within it.

Have good antivirus software on all your devices

Even if you do take these steps, however, it’s possible to miss something because these hackers can be super clever. That’s why you should also consider installing antivirus software on all your devices. Antivirus software will protect you from accidentally clicking malicious links and will remove any malware from your devices.

My top recommendation is TotalAV because it will alert you immediately of any phishing scams trying to get information out of you. Right now, you can get a limited-time deal for CyberGuy readers: $19 your first year (80% off) for TotalAV Antivirus Pro package.   Read more of my best antivirus reviews here.

MORE: FREE ANTIVIRUS: SHOULD YOU USE IT?

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Enable 2-factor authentication

I would also strongly recommend enabling 2-factor authentication with your Apple ID. This would require anyone trying to access your Apple ID to enter a 6-digit verification code along with your password. The code gets sent to your iPhone or iPad, so unless the hacker has those devices in their possession, then they’re way less likely to be able to get into your account.

To enable 2-factor authentication for your Apple ID, follow these steps:

  • On your iPhone, iPad, or iPod touch, go to Settings
  • Tap on your Name under the search window
  • Tap on Password & Security
  • Tap Turn On Two-Factor Authentication
  • Follow the onscreen instructions to set up two-factor authentication
  • You’ll be asked to provide a trusted phone number where Apple can send verification codes when you sign in on a new device or browser
  • You’ll also need to set up a trusted device, such as your iPhone or iPad, that can receive verification codes
  • After you’ve set up two-factor authentication, you’ll need to enter your Apple ID password and a verification code when you sign in to iCloud or make a purchase on a new device or browser

Stay vigilant and take necessary precautions to safeguard your personal information while using your Apple devices to avoid falling victim to these malicious iCloud phishing email scams.

Have you been seeing any iCloud phishing email scams? Let us know how you handled it.

 

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24 comments

bkaur March 29, 2023 - 5:53 am

I don’t use icloud. I’m getting a lot of emails telling me that my icloud payment isn’t working, etc. I just had 4 of them yesterday…. Now Apple has it in their latest update to set it up… I can’t get rid of it off my phone.. I do not use it but every day, I get a message that I need to finish setting u p the phone with the icloud… I don’t use it and I don’t use the Apple Wallet… they need a way to turn this off and for their iphone uses to disregard it…. I’m not going to use it…

Reply
N.Smith March 29, 2023 - 9:46 am

Thing is I have enough trouble with passwords singular without making it harder.Why is multi billion profit APPLE not going after these people with all its power .I also would elect the next President who promises to stop SPAM calls all day long on our phones

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